Lake Austin

About Our Chapter

NCL, Inc., Lake Austin Chapter is a group of mothers and daughters who have come together in a commitment to community service, leadership development and cultural experiences.
Members shall reside within 50 miles of the Austin City Hall area. Like all NCL, Inc. Chapters, Lake Austin aims to foster the mother-daughter relationship by serving its communities together.

National Charity League, Inc., Lake Austin Chapter was organized in 2006 and chartered 2 years later by NCL, Inc. in 2008.

Our chapter has 147 moms and 189 daughters between 7th and 12 grades. Working together in mother-daughter pairs, we serve 21 philanthropy organizations in the Austin area and provide thousands of hours of service to the Austin community every year.

Our Chapter motto is:  “Keep it simple, keep it meaningful, keep it productive, and keep it fun in a supportive environment to foster the success of our members.”

Our mascot is the pink flamingo.

We are excited to announce that our chapter has received the Blue Rose Chapter Award for the 2020-2021 year. We have completed our annual requirements, participated in #GivingTuesday and the national philanthropy program, and held a Sustainer Event
Way to go NCL – Lake Austin Chapter!


 Happy Faces               

Here at NCL, Inc., Lake Austin Chapter, we take pride in serving our community by enjoying every minute that we volunteer!

Sipping Tea                 Tea Award 

Our Chapter enjoys a lovely Mother-Daughter Tea every April. At that time we recognize our Seniors, who are moving on to the next chapter of their lives, and give annual awards to our members.


Join Our Chapter

Interested in joining our chapter? Membership opportunities are dependent on chapter openings.

If you know someone in our chapter, talk to her about getting started, membership obligations and our membership drive timeline.  If you do not know someone in NCL, you are invited to complete this Membership Inquiry Form.

Membership Inquiry Form

For any questions regarding Membership, requests for transfers or assistance with connecting as a Sustainer, email us.

NCL Lake Austin is NOW accepting applications for New Members in 6th grade only for the 2024-2025 year! We are hosting two Prospective Member Information Sessions on 1/16 @ 7pm and 1/17 @ 1:30pm (via Zoom). Each prospective member (mother) must attend one of the membership information sessions. Membership in NCL Lake Austin is a 6-year commitment involving service, leadership development, and cultural experiences by both mother and daughter.  NCL Lake Austin cannot guarantee membership to all prospective members who apply.  Please email Lauren Zboril for more information.  Below are important dates for our chapter membership drive:

January 5th: Legacy forms due

March 1st: Prospective Member applications due

April 1st: Letters of Acceptance sent

June 1st: New Members begin

Mothers and their daughters (grades 7-12) participate in a program that embraces:

Community Service

We understand and serve communities in partnership with local and national nonprofits. Each NCL, Inc. chapter promotes social awareness by considering the local community’s needs and selecting appropriate non-profit organizations to support through different volunteer activities.

We work with the following philanthropies:

  • Meals on Wheels -Meal Delivery
  • Alzheimer’s Association
  • American Heart Association
  • American Red Cross
  • Any Baby Can
  • Austin Sunshine Camps
  • CASA of Travis County
  • Community First! Village
  • Disaster Response
  • Foundation Communities
  • Generation Serve
  • Harvest/Woven Blessings/Baby Blessings
  • Hungry Souls
  • Keep Austin Beautiful
  • Lake Austin Chapter of NCL
  • LifeWorks
  • Meals On Wheels Of Central Texas
  • Mobile Loaves & Fishes – Riverbend
  • Nicole’s Place
  • Operation Gratitude
  • Posada Esperanza
  • Prom Rack
  • Pug Rescue of Austin
  • Ronald McDonald House Charities of Central Texas
  • Salvation Army Austin
  • Special Olympics Texas – Central Texas Area
  • The Kindness Campaign
  • The Settlement Home for Children
  • Thinkery (formerly Austin Children’s Museum)
  • Trinity Center
  • Umlauf Garden
  • Westbank/Laura Bush Community Library
  • Wonders and Worries
  • Zilker Theatre


In 7th grade, Lake Austin Ticktockers focus on the Elderly and Children with a minimum annual requirement of 10 philanthropy hours. In 8th-11th grades, the girls are required to volunteer a minimum of 15 hours annually, and in 12th grade, they return to a 10-hour minimum.

Focus areas for these years include:

  • The Arts and Community Involvement (8th) 
  • Families and Environment (9th) 
  • Hunger and Community Involvement (10th) 
  • Families in Crisis (11th) 
  • As Lake Austin Ticktockers enter their Senior year (12th), they may choose a favorite service area on which focus.

Leadership Development

We build capable, courageous leaders through opportunities to learn, reflect and develop. Our leaders become successful in their education, career and communities by learning the necessary skills during their NCL experience.

Examples of skills developed include:

  • Confidence
  • Consensus building
  • Team building
  • Conflict resolution
  • Event planning
  • Parliamentary procedure

Our Chapter Board of Directors:

  • President: Shannon Livengood
  • President Elect: Cristina Feldott
  • Secretary: Tami Beuck
  • Treasurer: Caryn Abraham
  • Parliamentarian: Monique Nelson
  • Vice President Communications: Courtney Moss
  • Vice President Membership: Lauren Zboril
  • Vice President Philanthropy: Kimberly Ritchie
  • Vice President New Members: Annie Shiflet
  • Vice President Ticktockers: Andrea Woodruff
  • Vice President Chapter Engagement and Inclusion: Katherine Jones

Lake Austin Ticktockers learn different leadership roles throughout their 6 years in NCL, Inc.

In the first few years the girls learn the basics of how to conduct meetings, parliamentary procedure, project and event management, communication skills and etiquette, and job responsibility, as well as focusing on positive self-image and life skills.  As the girls gain confidence and knowledge, they focus on more detailed meeting coordination emphasizing equality, social network etiquette, self-defense and safety, stress management, and goal setting. In their final years, Ticktockers plan and execute their meetings with the tools they have learned. They focus on college preparation, career choices, and independent living skills, including finance management and women’s health.

Cultural Experiences

We preserve National Charity League traditions and core values, while appreciating the growth that comes from connecting with different communities and cultures. We continually strive to build stronger ties with our communities and the individuals within them. It is through this understanding that we grow and develop broader worldviews that will shape and support our lives.

  • Traditions – We celebrate the richness of our history through traditions that honor the past while serving the future.
  • Values – We embrace values that make us strong as an organization of mother-daughter leaders.
  • Community Connections – We build connections through experiences that impact our communities.
  • Etiquette – We encourage and mentor kind, respectful and gracious social conduct.

Activities in the Lake Austin chapter include learning about different cultural dances and what they mean, experiencing multicultural cuisine, and visiting places of cultural interests in the Austin area.


Cultural Experiences are an important part of the NCL Lake Austin Experience:

  • In middle school, Lake Austin Ticktockers focus on architecture, gardens or multicultural cuisine, and fine arts. As part of these experiences, Ticktockers learn the art of etiquette, friendship, positive self-identity, manners, and valuing differences. 
  • In 9th and 10th grade the girls focus on performing arts along with how to be a gracious host, personal style, conflict resolution, conversation skills, and respectful dating skills.  
  • As 11th graders the Ticktockers focus specifically on the visual arts with an additional emphasis on college visit etiquette, poise and presentation, and developing core values.  

  • Finally, Lake Austin seniors are given an opportunity for a class choice as their cultural focus while they work on letters of support, poise and presentation, and senior recognition.